If you have previously provided your email address to us and have a customer profile in our system, you already have an account set up.

To log in, simply visit this link and enter the email address associated with your customer profile. You will receive an email containing a one-time, 6-digit code. Enter this code when prompted to access your account and view your orders and account information.

Enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences

Sama Danesh is sold exclusively at SamaDanesh.com

You can also find us in hotels in Dubai. See here for stockist

Order Processing and Shipping: Once you place an order, we allocate 1-2 business days for packing and dispatching from our warehouse. You will receive an email with tracking details as soon as your order ships.

Check Your Email: After placing your order, please check both your email inbox and spam folder for any communications from us. It's important to ensure that all details, especially your shipping address, are correct and approved by our shipment provider. We will not dispatch your parcel until we have verified that the address is fully accurate to avoid any delivery issues.

Track Your Order: Use the tracking information provided in your shipment confirmation email to follow the progress of your delivery. This enables you to see real-time updates on the location of your order.

Need Further Assistance?: If you encounter any issues with tracking your order or if delivery times exceed the expected window, or if you need to update your address details, please contact our customer support for immediate help.

Please check your email, both your email inbox and spam folder for any communications from us.

It might be that we have tried to contact you regarding an issue with your order, particularly if there are discrepancies in the details provided.

It's important to ensure that all details, especially your shipping address, are correct and approved by our shipment provider. We will not dispatch your parcel until we have verified that the address is fully accurate to avoid any delivery issues.

Yes, we offer worldwide shipping. Shipping costs vary and will be automatically calculated at checkout. We occasionally offer promotions and discounts, primarily announced through our Instagram and email newsletter.

First-time customers enjoy a 10% discount on their initial order. Make sure to follow us on Instagram and subscribe to our email list to stay updated with exclusive deals and offers.

Multiple Warehouse Shipping: We ship from various warehouses, depending on where you are based, and where the item you ordered is in stock at the time of your order. This approach helps us optimize delivery times and ensure that you receive your order as quickly as possible while also minimising our carbon footprint.

Shipping to the EU: Orders to the European Union are typically delivered within 5-7 business days.

Shipping to the UK: UK orders generally arrive within 5-7 business days.

Shipping to the US: For customers in the United States, please allow approximately 7-10 business days for delivery.

Shipping to the Rest of the World: Delivery times for orders outside the EU, UK, and US can vary between 7-16 days, depending on the destination.

Detailed delivery information will be provided in your confirmation email.

If you require your shipment by a particular date, especially for special occasions or holidays, please contact us directly. We are committed to doing our best to ensure your Sama Danesh pieces arrive in time for your event.

Yes, we can ship directly to your hotel. This can be especially convenient if you're ordering our products in anticipation of a holiday or a special event. Simply provide the hotel's address as your shipping destination when placing your order, and let the hotel staff know to expect a parcel on your behalf.

Yes! Our Italian velvet swimsuits are not only stylish but fully functional for swimming. The high-quality velvet maintains its shape and luxurious texture.

Unlike traditional velvet swimwear, our Victory velvet doesn't get baggy or drag when wet. When it does get wet, the fabric might darken slightly, but its fast-drying properties ensure it quickly returns to its original, luminescent glow.

Our swimwear are not just for swimming, our velvet swimsuit doubles as a stylish bodysuit. Pair it with high-waisted jeans for a seamless transition from a day at the beach to a night on the town.

We use 24 karat gold plating on our swimwear hardware to inject a dose of luxury and enhance durability. This high-quality plating not only boosts the aesthetic appeal but also offers excellent resistance to tarnish and corrosion.

Additionally, the hardware is heatproof, perfect for sun-soaked days. However, because it's 24kt gold plated, we recommend hand washing only to preserve its finish. Please refer to our
Care Instructions for more detailed guidance.

Initially, the internal boning in the swimsuit will be flat due to packaging. Please allow 1-2 wears for the boning to begin adapting to your body shape. To accelerate this process, you can gently bend and curve the boning manually. When putting on the swimsuit, lift your bust slightly and adjust the boning to fit comfortably and flatteringly around your body.

Reach out anytime at sales@samadanesh.com or through our live chat. We aim to respond within 24 hours.